
Kjersti Sortland, Editor-in-chief, Stavanger Aftenblad
December 10, 2025 Case no. 38
Audience Development
How Stavanger Aftenblad is proving its value to local readers, every day
Thanks to a multi-pronged strategy involving a focus on young readers, mobile, local stories and investigative journalism, Stavanger Aftenblad in Norway has succeeded in building a solid digital subscriber base. The award-winning newsroom led by Kjersti Sortland shows an extraordinary level of successful innovation and offers relevant, engaging and deep local journalism. This in itself has created a very strong brand. Stavanger Aftenblad is part of the Schibsted Media Group.
Presented by Kjersti Sortland, Editor-in-chief, Stavanger Aftenblad, Norway
Click the image to watch the webinar! (For first time visitors to the WAN-IFRA Knowledge Hub there will be an initial registration step.)
By Niklas Jonason
Summary
Stavanger Aftenblad’s presentation demonstrates how a clear editorial positioning — to be the city’s daily local campfire — has driven strong reader engagement and digital subscription growth. Through two flagship cases, the newsroom shows how it deliberately creates shared local moments that combine journalism, emotion and participation. The Tore Tang project turned a local cultural anthem into a serialized, multi-format story culminating in a live festival performance, reaching new and younger audiences, particularly young women. Similarly, the coverage of Viking FK’s long-awaited league title was planned as a full “golden week” experience, with daily podcasts, live streams, reader interaction and celebratory design elements, transforming a sports event into a broad civic experience owned editorially by Stavanger Aftenblad.
At a strategic level, Editor-in-chief Kjersti Sortland explains how this work is rooted in a three-year positioning strategy (2023–2025) called “the engaging news experience,” built on the principle that relevance and trust are inseparable. By sharply prioritising local stories over national and international coverage, and by focusing on residents aged 30–55 while consciously attracting younger and older groups, the newsroom aims to be best in the world at covering its own region. Supported by simple execution tools such as an annual strategic “year wheel,” cross-departmental ownership, and a strong emphasis on breaking news, explanation and investigative journalism, this approach has delivered double-digit digital subscriber growth and culminated in Stavanger Aftenblad being named Media House of the Year in Norway 2025
Actionable ideas
Local newsrooms can strengthen relevance, engagement and subscription value by deliberately designing journalism as shared local experiences, not only as individual stories. One actionable step is to identify local identity anchors — such as cultural songs, sports rituals, annual traditions, infrastructure changes, or generational milestones — and treat them as editorial franchises rather than one-off articles. Build these into serialized storylines that unfold over weeks, use multiple formats (text, short video, podcasts, live Q&A), and culminate in a clear moment of payoff such as an event, live stream, or collective outcome. This requires appointing a producer-style owner for each project, with responsibility for narrative arc, audience touch points and timing.
Another key action is to plan major local moments in advance as newsroom-wide operations. For sports finals, elections, major court cases or civic decisions, set explicit audience goals (e g reduce anxiety, explain consequences, help people wait) and map coverage across days, not hours. Introduce recurring formats such as daily podcasts, explainer streams, and reader-question studios to turn anticipation into habit. Simple design or UX elements — consistent visual markers, themed landing pages, or symbolic motifs — can reinforce ownership of the moment and make the coverage feel unmistakably local and intentional.
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Local publishers should also radically prioritise focus. A transferable lesson is the courage to stop doing coverage where global or national players will always outperform you, and instead aim to be best-in-the-world at your specific geography. This frees editorial capacity for deeper reporting, stronger storytelling, and more consistent audience relevance. Relevance, in turn, should be operationalised through a clear primary target group (for example, digitally paying adults in active life phases) while consciously designing stories that also attract younger and older “flanks” by helping generations understand each other’s lives.
Operationally, newsrooms can implement simple execution systems to turn strategy into daily behaviour. A lightweight annual or quarterly “year wheel” with a small number of shared priorities — such as audio versions of all stories, mandatory login for free users, short-video experimentation, or structured AI learning — helps align editorial, product and commercial teams. Ownership should be explicit, progress visible, and evaluation built in. This reduces dependence on luck and individual heroics, replacing them with repeatable practices.
Finally, local media can act more deliberately as civic connectors, not just observers. Encourage participation by answering reader questions in real time, offering shareable assets (photos, explainers, guides), and making journalists visible as facilitators of local understanding. When done consistently and credibly, this strengthens trust, deepens daily usage, and reinforces the brand as an essential part of community life — a role that cannot be replicated by global platforms and that directly supports long-term digital subscription growth.
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Facts about Stavanger Aftenblad
​Stavanger Aftenblad is a leading regional news publisher in Norway, founded in 1893 and headquartered in Stavanger. The newspaper reaches approximately 140,000 daily readers and has around 67,700 subscribers, of which about 46,000 are digital-only, underscoring its strong digital position. Stavanger Aftenblad is owned by Schibsted Media Group and employs roughly 200 staff in total, with a newsroom of around 70 journalists (from 85 when Kjersti joined) working across news, sports, culture, investigations and multimedia storytelling. Editorial operations are primarily based in Stavanger, the recognised centre of Norway’s oil and energy expertise, home to major energy companies, offshore technology competence and national petroleum institutions, giving the newsroom a unique vantage point on energy, industry and regional economic development.

About the Speaker
Kjersti Sortland is a Norwegian journalist and media executive with extensive experience across local, regional and national news organisations. She spent 22 years at Verdens Gang (VG), Norway’s largest national evening newspaper, holding a range of editorial leadership roles that shaped her expertise in breaking news, audience development and digital journalism. In recognition of her leadership, she was named Editor of the Year in 2017 by the Oslo Association of Editors, an honour that has since been followed by further industry recognition. In 2019, Sortland completed an Executive MBA in Strategic Leadership, strengthening her focus on organisational change. In 2022, she was appointed Editor-in-chief of Stavanger Aftenblad, a leading regional news brand based in Stavanger and part of the Schibsted Media Group. Under her leadership, Stavanger Aftenblad has achieved notable success in engaging young readers, strengthening mobile-first journalism, and delivering high-impact local storytelling and investigative reporting, reinforcing the newspaper’s role as a trusted and innovative local institution.
The Tore Tang project – a cultural campfire
The Tore Tang project was a locally rooted, editorially driven storytelling initiative created by Stavanger Aftenblad to strengthen its role as a cultural “campfire” for the city. The project took its starting point in Tore Tang, a pop song written in 1981 that, despite the artist’s own ambivalence toward it, has become an unofficial anthem for Stavanger. Stavanger Aftenblad transformed the song into a serialized narrative by inviting one of the city’s most well-known sports figures; Camilla Herrem, to learn how to perform the song properly and say a meaningful farewell to it. The newsroom acted as a producer, building a dedicated project homepage and publishing short videos, podcasts and articles that explored the song’s history, the musicians behind it, and Camilla’s personal journey, gradually leading audiences toward a live performance at a music festival in August.
As it happens the project took on deeper significance, midway through production, when Herrem was diagnosed with breast cancer and began chemotherapy. Rather than ending the project, she chose to continue, describing it as something positive to hold on to during treatment. Stavanger Aftenblad continued the series with sensitivity and transparency, allowing the story to evolve naturally while remaining editorially grounded. The project culminated in a powerful live moment where thousands of young people sang the song together at the festival, creating a shared civic experience owned by the newsroom. The initiative reached new audiences, particularly young women, generated millions of views, and demonstrated how a local newsroom can combine journalism, culture and emotion to create high-impact engagement without compromising editorial integrity.
Our comment: As far as Kjersti knows, Camilla is doing well. Treatment for breast cancer has advanced significantly, and her therapy is progressing as it should.


The Viking Gold Week project - another campfire
The Gold Week project was Stavanger Aftenblad’s deliberately planned editorial response to Viking FK’s decisive final week in the Norwegian top football division, when the club was on the verge of winning the league title for the first time in 34 years. Rather than treating the final match as a single news event, the newsroom defined the entire week leading up to it as a shared community experience with clear audience goals: to reduce anxiety among supporters, help them endure the waiting, and gradually build anticipation. The project was anchored in a newsroom-wide plan presented in advance, framing the week as Gold Week”and aligning editorial, audio, video and audience teams around a common narrative.
Execution combined high-frequency journalism with strong reader participation across formats. Stavanger Aftenblad produced daily podcasts with guests, streamed training sessions and activity around the team, and operated a “Gold Studio” where journalists answered hundreds of reader questions in real time. Visual elements such as recurring confetti graphics reinforced the celebratory tone throughout the coverage. The project culminated in extensive live streaming on match day on November 30th 2025 and during the city-wide celebrations that followed Viking’s victory. By turning a sports climax into a week-long editorial service and civic moment, Stavanger Aftenblad expanded the audience beyond core football fans, strengthened reader loyalty and demonstrated how planned, emotionally intelligent sports coverage can reinforce a local newspaper’s role as a central gathering place for its community.


The Strategy
Kjersti Sortland uses this slide to describe how strategic thinking in the media industry has fundamentally shifted over time. In earlier phases, competition was about building barriers to entry — owning printing presses, distribution and capital-intensive infrastructure that made it difficult for others to compete. This was followed by a period where strategy focused on analysing every move, treating competition like a chess game in which publishers tried to anticipate rivals and optimise positioning step by step. Today, she argues, neither of these approaches is sufficient. In a landscape shaped by mobile, platforms, algorithms and rapid technological change, strategy is instead about surfing the waves: accepting constant movement, adapting quickly, and staying balanced rather than trying to control the environment. Success now depends less on defence or prediction and more on agility, focus and the ability to move with change without losing direction.
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​Today Stavanger Aftenblad’s strategy rests on the insight that relevance and trust are inseparable and must be built simultaneously through everyday journalism. Trust is not treated as a static asset or legacy advantage, but as something that is continuously earned by being relevant to people’s daily lives in the region. The newsroom therefore defines relevance broadly — not only as hard news, but as journalism that helps readers understand their surroundings, their communities, their work life, their family life and the local consequences of political and economic decisions. This understanding of relevance is what underpins the newspaper’s focus on engagement, loyalty and digital subscriptions.
A key strategic decision has been to concentrate resources where the organisation can create unique value. Rather than competing with national and international media on their terms, the newsroom has chosen to be uncompromisingly regional, serving a clearly defined core audience of digital subscribers while recognising that strong local relevance naturally attracts adjacent age groups. This focus allows for clearer editorial priorities, stronger storytelling and better use of limited resources, and reduces internal uncertainty about what the organisation should and should not do.
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The strategy becomes practice through a clear set of editorial principles:
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Stavanger Aftenpost should be the best, using emotions and regional exclusivity, at
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Breaking news: Stavanger Aftenblad aims to be first and best at local news updates, providing fast, reliable and continuously updated reporting when something happens in the region.
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Explanation: Journalism should help readers understand what is happening locally — why decisions are made, how systems work, and what consequences issues have for people’s everyday lives.
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Agenda-setting journalism: The newsroom prioritises investigations, exclusives and critical reporting that reveal wrongdoing, challenge power and define what matters locally.
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People and emotions: Stories are anchored in real people and lived experiences, recognising that emotion is a legitimate and necessary part of engagement and understanding.
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Regional exclusivity: Content should be something readers cannot get elsewhere — rooted in the region, its identity and its specific challenges and opportunities.
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The target audience is citizens in the life phase of 30-55 years old
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The tools to achieve the above are:
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Put the reader first: make audience needs, relevance and everyday usefulness the primary guide for editorial and product decisions.
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Prioritise clearly: focus resources on what matters most, make deliberate choices, and dare to say no to lower-impact work.
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Work as one team: collaborate across editorial, product, technology and commercial functions to deliver shared goals and consistent execution.
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Questions and Answers:
Question: Stavanger Aftenblad is a regional paper, which can be challenging. How do you manage the organisation to stay locally relevant across the different communities you cover, in the same way very local titles do?
Answer: Most subscribers live in the two main cities, Stavanger and Sandnes, and political coverage there is prioritised with dedicated journalists. For the surrounding 14 communities, it is not possible to cover every meeting or issue, so the newsroom must prioritise carefully. The guiding principle is that every story should be interesting for people across the whole region, not only those living in one small community. Because the region functions as a shared labour market and social area, people are often connected to multiple municipalities through work, family or leisure, which makes broader relevance possible.
Our comment: A mix of local and hyper-local news media brands, some belonging to Amedia media group, compete with Stavanger Aftenblad in the communities mentioned.
Question: These events are very visible and work as marketing in themselves, but did you also use marketing to support the growth towards readers?
Answer: Yes. Stavanger Aftenblad ran marketing campaigns, including local messaging such as “If you are politically irritated, we will help you” and “If you are growing up point chasing, we can help you,” using local buses and outdoor placements. However, Kjersti emphasises that the most important “campaign” is what readers meet every day on their phones. Marketing today is broader than traditional advertising, but relevance in daily output is the key driver.
Question: How did the strategy change the way the newsroom works and the way stories are told?
Answer: Written articles will remain a core product and the main source of revenue, even three years from now. The future is not only audio or video, but a mix of formats. The newsroom is working to adapt written journalism through shorter texts, lists, stronger visuals and integrated video, moving away from long formats shaped by print constraints. The goal is to make journalism engaging for younger audiences without assuming that everyone must produce audio or video.
Question: How is the football service (“Mååååål”) performing today? Check our first case in this webinar from February 2024 here: https://www.innovate-local.org/stavanger-aftenblad
Answer: The service is still active and is one of the strongest drivers of loyalty. Coverage of local football continues to perform well. However, Kjersti notes the need for better personalisation, as not all readers are interested in lower-division football. Personalisation will help ensure that the right football content reaches the right readers, while others receive different stories, reducing fatigue and improving relevance.
Question: From an editor-in-chief’s perspective, what do you believe AI will do for local journalism?
Answer: Kjersti hopes AI will primarily help with finding stories and scanning large amounts of data across multiple communities. AI agents already help identify relevant regional business news from national sources, saving journalists time. This allows reporters to focus more on original journalism, such as making calls and developing stories. She also hopes AI will contribute to uncovering more revealing and investigative stories in the future.
The presentation, useful links and contact information
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Two seperate slide shows were shown during the webinar. Both can be downloaded here (on request and after confirmation from the speaker):
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A first presentation which includes several videos, about the "Tore Kang" project
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A second presentation file about strategy
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The contact information of the presenter of the case: Chief Editor Kjersti Sortland is e-mail address
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The web site of Stavanger Aftenblad is https://www.aftenbladet.no/
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​Please also check the earlier case from Kjerstis organisation which is about covering local football as it was champion league: https://www.innovate-local.org/stavanger-aftenblad
You are welcome to contact the WAN-IFRA Innovate Local team,
if you have questions or examples of cases you'd like us to feature.
Cecilia Campbell: c.campbell@wan-ifra.org
Niklas Jonason: n.jonason@wan-ifra.org

