
Stefan Åberg, Managing Editor
at VK in Umeå, Sweden



September 17, 2025 Case no. 32
Audience Development
How VK Media is building its future
on a young and paying audience
Award-winning VK Media with its main site vk.se has been a leader through the several phases of local digital journalism in Sweden. VK has been a respected news brand in the city of Umeå since its print only days. As early as the 1990s, it was the first local media company to put significant journalistic resources into local news in digital. VK was also an early champion of digital subscriptions and is now a leader in gaining paying young readers. In this webinar, Stefan Åberg, a key person through much of VK Medias journey, will tell us how they did it – prepared to be inspired.
Presented by Stefan Åberg, Managing Editor, VK, Sweden
By Niklas Jonason
Summary
VK, an independent local newspaper in northern Sweden, has built steady subscription growth in a sparsely populated region by combining strong brand loyalty with a project-driven newsroom culture. Founded in 1900 and owned by a non-profit foundation, VK was early online (1997) and among the first in Sweden to launch a paywall (2013). Today, the paper has around 35,000 subscribers—25,000 of them digital—with 80–85% of traffic coming directly to vk.se. A focus on breaking news and consistent investment in reader revenue has helped VK become the leading news source in Västerbotten. Supportive ownership and cross-departmental cooperation under one roof have allowed the company to move quickly and sustain journalism despite industry-wide cuts.
A turning point came in 2021 with the “Young Audience Project,” which organized content development in sprints and cross-functional teams, using data, surveys, and user needs models to reshape coverage for readers under 45. This led to over 9,000 conversions, a newsroom playbook, and international recognition. Follow-up initiatives—such as the Family Life project, evergreen content strategies, and closer integration of editorial with marketing—tripled pageviews, quadrupled conversions, and improved brand consistency. VK also experimented with audio, newsletters, and a relaunch of video to appeal to younger audiences. Challenges remain, including project leader overload and maintaining momentum after launches, but VK’s mix of independence, structured experimentation, and user-focused journalism has proven successful in attracting younger subscribers and securing long-term growth.
Actionable ideas from VK in short
-
Use small cross-functional project teams
-
Mix editorial, product, data, and marketing in 3–7 person teams.
-
Organize in sprints, with one empowered project lead and clear guardrails.
-
Rotate project leaders to avoid burnout and provide templates/support groups.
​​
2. Build repeatable project models (“playbooks”)
-
Each project must end with a sustainable plan for routines after launch.
-
Document learnings in a playbook and spread across the newsroom.
-
Measure outcomes (conversions, retention signals, pageviews) and allow for failure.
​​
3. Young Audience Project
-
Split younger cohorts into segments (before children, toddlers, school years, empty nesters, seniors).
-
Combine user needs framework (BBC and Smartocto model) with focus groups, surveys, and interviews.
-
Content tweaks: clearer presentation, visual quality, coverage of topics like sex, relationships, family life.
-
Result: +9,000 conversions, +2,000 net growth in young subscribers, 25% of subscribers now under 45 (vs 12% in 2018).
4. Content verticals based on life stage/user needs
-
Redesign “family life” coverage: evergreen, tagged for discovery, expert Q&A.
-
Tripled pageviews, quadrupled conversions with no extra staff.
5. Marketing–Editorial integration
-
Created “Marketing Heart Editorial” partnership for consistent look/feel.
-
Social posts aligned with three clear intents:
-
Get to know us (reach, trust)
-
Click & convert (traffic, subs)
-
Care (loyalty, retention)
-
Added streaming-style “coming soon” feature to tease major content.
6. Subscription and paywall strategy
-
Mixed model: breaking news often open; in-depth follow-ups premium.
-
Strong early paywall focus (since 2013) built steady reader revenue growth.
-
Special youth offer: discounted price <25 years, ~1,000 low-churn subscribers.
7. Build direct traffic and brand loyalty
-
80–85% direct traffic; low dependence on platforms.
-
Invest in breaking news and follow-ups as core growth driver.
​
8. Experiment with formats but play to strengths
-
Text remains core, but ongoing tests with video and podcasts.
-
Newsletter expansion and strong new audio player to support listening.
​
9. Cultural enablers
-
Supportive local ownership prioritizing journalism over high margins.
-
Independence and “smallness” used as a strength – fast decisions, all staff under one roof.
Takeaway: Independence + cross-functional projects + user-needs focus gave VK speed, focus, and direction. The combination sustained steady subscription growth and attracted younger readers.
Facts about VK (Västerbottens-Kuriren)
Västerbottens-Kuriren, VK, is the main newspaper in the town of Umeå, the main urban center in Västerbotten County in the northern part of Sweden.Umeå has around 130 000 inhabitants and the region 280 000. VK is the main title of the small news media group VK Media which had a total turnover of € 35 million. The group provides local news and media services and is described as the ""Last" independent media house" in Sweden, indicating that it does not belong to one of the large media groups in the country. VK Media employs a total of 140 individuals. The online platform, vk.se, is positioned as the central news hub for the region, attracting a substantial 4.3 million impressions weekly and reach 148,000 individual visitors every day. This paints a picture of a media company with a strong digital presence and a significant reach within its local market

About the Speaker: Stefan Åberg
Stefan Åberg has spent most of his professional life at VK in Umeå, where he joined the newsroom in 2004 (as a freelancer the first period). Over the years he has worked in different roles, including as news editor, before stepping into the position of managing editor. Outside the newsroom he is also a dedicated runner, something that may mirror his steady and long-distance approach to journalism: persistence, focus, and endurance over time.

A project mindset in the newsroom
At VK Umeå, change has not come through one-off initiatives or big restructurings, but by embedding a project mindset in the newsroom. Instead of running all development inside the normal news cycle, VK organizes small cross-functional teams of three to seven people who work in short sprints. Editorial, marketing, data and product staff sit together, define a hypothesis, test, measure, and evaluate. Each project ends with a sustainable plan that can be handed over to the daily newsroom. Failures are accepted as long as they produce learning. This rhythm has given VK a way to innovate continuously while still maintaining focus on core reporting.

Learning from the young audience project
One of the most important projects in recent years has been the “Young Audiences Project,” launched in 2021. Its goal was to understand how readers under 45 consume journalism and how VK could adapt to attract and retain them. The project team used surveys, interviews, and analytics to break down this broad group into segments by life stage – from students to young families. Applying a user-needs model, they asked: what can journalism offer in terms of inspiration, guidance, context, or involvement? The process was highly iterative, with weekly meetings where the team tested new article formats, angles, and headlines, then looked at conversion and retention data.
​
​
​
​
​
​
​​The results were striking: over 9,000 conversions of readers under 45, and a net growth of more than 1,800 younger subscribers. It also won VK international recognition, with a first prize at the INMA Global Media Awards. But more importantly, it provided a playbook for how to make content development systematic and repeatable across the newsroom.








Family life as a laboratory
The young audience work led directly into a focused project on family life coverage. Traditionally this section had been treated as a print product, but analysis showed it had strong potential for the 30–45 age group. VK restructured it around user needs: help, inspire, involve, and explain. Topics such as parenting, relationships, and everyday challenges were given more space, and evergreen articles were better tagged and packaged for reuse. The team also worked with expert Q&As and gave visibility to “everyday heroes.” Without adding staff, pageviews tripled and conversions quadrupled – a clear demonstration of how targeted development can bring results.


Integration with marketing

Another hallmark of VK’s project approach is the way marketing and editorial now work together. Journalists and marketers plan side by side, aligning stories with audience strategies. A simple but effective innovation was the “coming soon” feature: targeted emails and site messages informing subscribers about upcoming content relevant to them. On social media, posts are now organized around three clear intents – “get to know,” “click & convert,” and “care.” This has sharpened the way content is presented, boosted conversions, and made VK’s brand more consistent.

Keys to growth
Looking back, several principles stand out from VK’s journey. An early paywall, launched already in 2013, created a culture where reader revenue was central. Ownership by a local non-profit foundation has given stability and the freedom to focus on journalism. The small size of the organization, once considered a weakness, has become a strength: with all teams under one roof, collaboration is easier and faster. Most of all, the commitment to keep experimenting – to test, fail, and try again – has given VK the ability to adapt to changing reader behavior.

Looking ahead
VK continues to run new projects in areas ranging from crime reporting and sports to community journalism and pop culture. Investments in digital formats such as video, audio, newsletters, and even text-to-speech aim to widen the offer to younger audiences. The challenge now is endurance – making sure the project culture becomes fully integrated into everyday newsroom life. As Stefan Åberg, managing editor, puts it: “We know we can achieve results. The task now is to keep the energy alive.”
Questions and Answers
Q: Do you think that the fact that vk.se was a very successful web site with lots of traffic early on in the 1990s and 2000s when there was no paywall, has helped the title to get many paying subscribers in the last 10 years after the paywall was set up?
A: Yes, the early online success built strong brand recognition and habits of going directly to vk.se, which later made it easier to convert readers when the premium paywall was introduced in 2013.
Q: When you click on a major news story, would that be paid for? Do you need to pay for that, or will you keep some stories open?
A: Breaking news is usually open, but in-depth follow-ups and added value reporting are behind the paywall. Maybe half of our articles are premium articles, and the rest goes on the frequency model. That balance has worked well for us.
Q: Do you have any special offers for younger people, subscribers?
A: Yes, we use student discounts and other special campaigns targeted at younger audiences to make subscriptions more affordable.
Q: How many, and you might have said, I don't know, how many young audience subscribers do you have compared to older ones in percentage?
A: Roughly one in three of our subscribers is under 45, and that share is growing thanks to the young audience projects.
Q: Do you follow user needs data in real-time analytics?
A: We don’t act on every spike in real time, but we follow data very closely. The focus is on combining analytics with surveys and interviews to build lasting insights.
Q: Which formats, like text, audio, video, newsletter, are used most for your young audience? Is there like a split in that type of platform way?
A: Text is still the dominant format, but we are investing in audio, video, and newsletters. Newsletters in particular have proven effective for loyalty with younger readers. On the audio side, we’ve started experimenting with podcasts and text-to-speech to make content more accessible, while video is being tested for crime, sports and community coverage. We see potential, but it’s still about finding the right balance with our resources.
Q: How many people work in the departments that are included in the cross teams, cross-functional teams? Like what is the total staff and how many people are at any one time working in a cross team?
A: VK’s newsroom is about 40 people, and cross-teams usually have three to seven members. Several projects can run in parallel, each with a dedicated project manager.
Q: How much of your traffic to VK.se is organic and how come you have this result?
A: Around 80–85% of traffic is direct. That is a result of being a strong local brand and building reader habits over many years. We rely much less on Facebook or Google.
Q: So in 2025, if publishers participating today want to achieve the same number, how should they do it?
A: Start with small, focused projects. Build cross-functional teams, use data, test, and don’t be afraid to fail. Over time, this creates both culture and results.
Q: For many young people, local news are only nice to read instead of need to read news. And that's why they can be reluctant to pay for them. How do you meet that challenge?
A: By showing relevance. We angle stories toward life stages, highlight younger voices, and explain issues that matter in everyday life. It’s about connecting journalism to their reality.
Q: You mentioned that you develop your own user models for each project? Can you tell us more?
A: Yes, every project begins with target groups and hypotheses. We create simple models for what those users need — for example, new parents — and then test and refine based on data.
Q: What is VK Lite?
A: It’s a new lighter app we are developing, aimed at making the reading experience faster and more convenient, especially for mobile users.
The presentation, useful links and contact information
​​​
-
The webinar presentation can be downloaded here. All slides are shown above as illustrations.
-
The contact information of the presenter of the case: Stefan Åberg
-
mobile: +46 70-606 67 68​
-
e-mail: stefan.aberg@vk.se
-
-
The web site of VK is www.vk.se
-
​Please also check the other case we have had from VK Media this year: The webinar from April 9th this year: “The multifaceted product portfolio for local advertisers of VK Media” as presented by Björn Widstrand, Head of Company Sales at VK Media
-
The full video of the webinar is here https://youtu.be/E8tiEyHeLWg
-
The write up page with the presentation etc https://www.innovate-local.org/vk-media
-
​​​​​​​​
​
You are welcome to contact the WAN-IFRA Innovate Local team,
if you have questions or examples of similar cases.
Cecilia Campbell: c.campbell@wan-ifra.org
Niklas Jonason: n.jonason@wan-ifra.org ​​
